fnd88 Privacy Policy

Introduction and Scope

fnd88 is a trusted online casino and betting platform for players in Bangladesh. When you use the fnd88 website, mobile version, or any other service, you agree to the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and what steps we take to keep your information secure. All operations at fnd88 are governed by this policy, and we treat your privacy as a top priority.

If you are under 18 years of age or are not permitted to use fnd88 services in your jurisdiction, please refrain from using our platform. fnd88 services are intended only for those aged 21 and above.

What Information We Collect

fnd88 collects various types of information that help us provide, improve, and secure our services. The information collected is divided into the following categories:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Username and password (stored in encrypted form)

2.2 Financial Transaction Information

• Deposit and withdrawal amounts and history
• bKash, Nagad, Rocket, or Upay account number (partial)
• Bank account details (where applicable)
• Transaction reference number

2.3 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Login time and location (approximate)
• Cookie and session data

2.4 Gaming Activity Information

• Game play history and betting patterns
• Bonus usage and promotion participation
• Win and loss records

Purpose of Data Collection

fnd88 collects and uses your information for the following legitimate purposes:

3.1 Account Management and Service Delivery

We use your personal information to create, verify, and manage your account. This information is essential for enabling login, deposits, withdrawals, and gaming features.

3.2 Identity Verification and Fraud Prevention

To keep the fnd88 platform secure, we verify the identity of every user. This helps prevent money laundering, fraud, and unauthorized activity.

3.3 Customer Service and Support

When you contact us via 24/7 live chat or email, we use your information and conversation history to provide fast and effective support.

3.4 Ensuring Responsible Gaming

By monitoring your gaming behavior, we can identify signs of addiction and provide support when needed. This is part of our responsible gaming commitment.

3.5 Technical Improvement and Analysis

We analyze technical information to improve the user experience and identify platform issues.

Data Sharing and Disclosure

fnd88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We share only the information necessary to complete services with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), game software providers, and technology support providers. These partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

If we are required to provide information as part of a court order, government authority investigation, or legal process, we are obligated to supply information in accordance with applicable law.

4.3 Fraud and Security Agencies

Information may be shared with relevant agencies for the purpose of cybersecurity and financial fraud prevention.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the fnd88 website. These help improve your browsing experience and remember your preferences.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and save language preferences. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to provide your preferred settings, such as display options and a personalized experience.

5.3 Analytical Cookies

These cookies are used to collect anonymized data to understand website visit patterns and improve services. You can control these cookies from your browser settings.

Data Security Measures

fnd88 uses industry-leading technology to protect your personal and financial information:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Sensitive data stored with 256-bit AES encryption
• Two-factor authentication option
• Regular security audits and vulnerability assessments
• Restricted staff access — only authorized personnel can access data
• Real-time monitoring system to detect suspicious activity
• Data backup and disaster recovery plan

While we ensure the highest security measures, no digital system is 100% secure. We therefore ask you to use a strong password and not share your account details with anyone.

Data Retention Period

fnd88 retains your personal information in accordance with the following policies:

7.1 Active Accounts

All information is retained while your account is active. This information is used for service delivery, transaction history, and customer support.

7.2 After Account Closure

Even after an account is closed, financial transaction records and identity verification information are retained for a set period to meet legal requirements.

7.3 Inactive Accounts

Information for accounts that have been inactive for a long time is automatically reviewed after a set period and deleted if no longer required.

Your Rights and Preferences

As a fnd88 user, you have the following rights over your own information:

8.1 Right of Access

You can request a copy of the personal information we hold about you at any time. We will respond to your request within a reasonable time.

8.2 Data Correction

If any information you have provided is incorrect or incomplete, you can request that it be corrected or updated. Keeping accurate information is important to the quality of our service.

8.3 Request for Data Deletion

In certain circumstances you may request that your personal information be deleted. However, this request may not be fulfillable where there are legal obligations or ongoing disputes.

8.4 Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can contact us at any time to change this preference.

8.5 Filing a Complaint

If you have any privacy-related complaint, let us know via email or live chat. We will work to resolve the issue as quickly as possible.

Child and Minor Protection

fnd88 services are for those aged 21 and above only. We do not knowingly collect any information from minors. We apply age verification procedures at the time of registration.

If we become aware that information has been collected from a minor, we will immediately close that account and delete the relevant information. If a parent or guardian suspects their child is using our platform, please contact us immediately.

Third-Party Links and Connections

The fnd88 website may sometimes contain links to third-party websites. The privacy policies of these external sites may be entirely different, and fnd88 is not responsible for them.

Payment gateways (such as bKash, Nagad) have their own privacy policies. We share with them only the information necessary to complete transactions.

Policy Changes and Updates

fnd88 may update this privacy policy from time to time. If there are any significant changes, we will:

• Post a notice in a prominent location on the website
• Send a notification of changes to the registered email address
• Update the "Last Updated" date at the top of the page

Continuing to use fnd88 after the updated policy is published will be considered your acceptance of the new policy. We recommend visiting this page regularly.